1. General Information
These Terms and Conditions govern the relationship between “ArborDeco” Ltd., UIC: 208155816 (hereinafter referred to as the “Merchant”) and the users of the online store.

By using the website, the user accepts these terms.

2. Products Offered

The online store offers:

Handcrafted wood carvings made from solid beech

Interior decorative wooden panels

Digital products – STL files for CNC machining

3. Ordering

An order can be placed via:

The online form on the website

Telephone or email

After placing an order, the customer will receive a confirmation.

4. Prices and Payment

All prices on the website are in Bulgarian Lev (BGN) and include VAT.

For the convenience of customers, prices may also be displayed in Euro (EUR); these are indicative and calculated based on the current exchange rate.

Payment Methods:

Cash on delivery

Bank transfer

Online payment (if available)

5. Delivery

📦 Physical Products:

Delivery is carried out via courier

Delivery time: up to 14 business days

For personalized orders, the timeframe may vary depending on the complexity

💻 Digital Products (STL files):

Delivered via download link or email

Access is provided after successful payment

6. Right of Withdrawal

✔ For physical products:
The customer has the right to return the product within 14 days of receipt, provided that:

The product is in its original condition

There are no signs of use

❌ For digital products (STL files):

Non-refundable after download, in accordance with applicable legislation

7. Warranty and Claims

In case of a defect or non-conformity:

The customer must contact us within 7 days

We offer a replacement or a refund

8. Copyright

All STL models, designs, and images are the property of “ArborDeco” Ltd.

❗ The following are prohibited:

Resale of the STL files

Distribution or uploading to other platforms

✔ The following are permitted:

Use for creating physical products for personal or commercial use

9. Personal Data

The processing of personal data is carried out in accordance with the Privacy Policy.

10. Contacts

Company: “ArborDeco” Ltd.
UIC: 208155816
Email: woodworkingwondersbg@yahoo.com
Phone: +359877288388